Digital Signage Web Player

 

How to use web based digital signage player?

 

  • Open a Web Browser, preferably Chrome or Chromium.
  • Click on dsplayer.io
  • Go to CMS portal and use the code displayed in the browser to assign the web player to your account.
  • For more information on how to assign a screen to your account, check the below link Add Screen to your account

 

How to persist the Player ID

Some embedded devices may automatically clear browser storage during reboots, power loss, firmware updates, or maintenance tasks. When this happens, the digital signage player may lose its assigned screen identity and disconnect from your account.

Persisting the Player ID ensures the device always reconnects using the same screen ID, preventing duplicate screens and avoiding the need to pair the device again.

  1. Sign in to your digital signage account and go to Screens.
  2. Open your recently paired web player screen.
  3. Click Details.

Under Details, you will find the Device ID.

Device ID

Copy the Device ID, then update and re-publish the Web Page URL using the following format:

https://dsplayer.io?id=XYZ

Replace XYZ with your actual Device ID.

After publishing the updated URL, the device will always reconnect using the same screen identity, even if the browser cache or local storage is cleared.

 

Important: Chrome Autoplay Policy and How to Resolve It

 

What is the Chrome Autoplay policy?

Modern browsers like Chrome block autoplay of videos that include sound unless the user has interacted with the page (e.g. click, tap, or key press). This is designed to prevent unexpected noise and improve user experience — but it may affect signage playback if your videos include sound.

 

How to resolve the Chrome Autoplay policy

To ensure videos autoplay without restriction:

Option 1: Mute the video

  1. Go to your digital signage CMS
  2. Edit the video item in your playlist
  3. Check the “Mute” checkbox
  4. Click Publish

Muted videos are allowed to autoplay in all browsers without any user interaction.

 

Option 2: Disable the autoplay policy in Chrome

For kiosks or controlled environments, you can disable the autoplay restriction:

Method 1: Launch Chrome with a special flag

  • On Windows:

    chrome.exe --autoplay-policy=no-user-gesture-required

 

  • On macOS:

    /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome --autoplay-policy=no-user-gesture-required

 

  • On Linux:
    google-chrome --autoplay-policy=no-user-gesture-required

 

Method 2: Chrome experimental flag (may not work in newer versions)

  • Open chrome://flags/#autoplay-policy
  • Set to “No user gesture is required”
  • Restart the browser

Note: This method is ideal for development or kiosk use. For public users, using muted videos is the recommended approach.